Refund policy

I want you to love what you get. If something isn't right, reach out and I'll work with you to fix it.

Returns

In-stock pieces can be returned within 14 days of delivery if they're unused, unwashed and in their original condition. To start a return, email me at Fabri.k.tions@gmail.com with your order number before sending anything back. I can't accept returns sent without checking with me first.

Return shipping is paid by the buyer, and the original shipping cost isn't refunded. Please use a trackable service, since I can't refund a return that never reaches me.

Final sale items

These can't be returned or exchanged unless they arrive damaged or wrong:

Custom orders
Personalized pieces, including anything with a name stitched on
Items marked final sale
Gift cards

Damaged or wrong items

I check every piece before it ships. If your order arrives damaged or isn't what you ordered, email me within 14 days of delivery with your order number and a photo. I'll repair it, replace it or refund you, and I'll cover the return shipping.

Handmade differences

Because everything is made by hand, small differences in stitching, fabric placement and color from the photos are part of what makes each piece one of a kind. They aren't considered defects.

Exchanges

The quickest way to get a different piece is to return the one you have, then place a new order.

Changes and cancellations

In-stock orders can be changed or canceled until they ship. Made-to-order and custom pieces can be changed or canceled until I start sewing. Custom orders are paid in full before I start. Once I start sewing, your piece is made just for you and is final sale.

Refunds

Once your return arrives and I've looked it over, I'll email you. Approved refunds go back to your original payment method within 5 business days. Your bank may take a few more days to show it.